Moving what matters.
Have a question, need help with an order, or running into an issue? Start below and we will get you to the right person.
Electronic Proof of Delivery (ePOD) may include:
Recipient's Signature
Delivery Photos
GPS Location
Delivery Timestamp
Original delivery documents may also be returned if the POD service is requested during booking.
We accept:
Warehouse locations vary depending on the service requirement.
Please contact our team to discuss the most suitable location for your business.
Yes.
ShipZy provides end-to-end fulfillment solutions including:
Yes.
We support fulfillment for businesses selling through:
Pabili is a purchase-and-delivery service where ShipZy buys items on behalf of customers and delivers them to the requested destination.
Business Accounts may enjoy cargo insurance coverage, subject to the terms and conditions of the service agreement.
Coverage limits and exclusions apply
Claims should be reported within 5 calendar day, together with supporting documents and proof of damage or loss.
Our team will guide you through the claims process.
Yes.
Clients can monitor deliveries in real time through the Shipzy platform.
Yes.
Fixed pricing may be available for qualified Business Accounts with recurring delivery requirements.
Our team will coordinate with the client regarding redelivery, return to sender, or other available options.
Additional charges may apply depending on the situation.
Yes.
We support API integrations for qualified Business Accounts to automate booking, tracking, and order management.
You may reach us through:
Business Account clients are also assigned a dedicated Account Manager.
ShipZy also supports customized logistics solutions, including:
Yes.
Official receipts and VAT invoices are available upon request.
Yes.
Our warehousing services include:
Electronic Proof of Delivery (ePOD) may include:
Original delivery documents may also be returned if the POD service is requested during booking.
Shipzy is a Filipino owned end-to-end logistics platform that provides businesses with purchasing and sourcing, warehousing, e-commerce fulfillment, and supply chain solutions like trucking services, motorized and interisland deliveries across the Philippines.
Our goal is to help businesses streamline their logistics operations through reliable, scalable, and technology-driven services.
Yes.
Fixed pricing may be available for qualified Business Accounts with recurring delivery requirements.
Pricing depends on the service requested.
Factors include:
Business accounts may qualify for customized pricing based on shipment volume.
Vehicle selection depends on:
Our team can recommend the most suitable vehicle for your shipment.
ShipZy offers:
Yes.
Cancellation policies vary depending on the booking status and whether a driver has already been assigned.
Applicable cancellation fees may apply.
Yes.
Business clients may book multiple pickups, multi-drop deliveries, and recurring schedules.
Yes. Shipzy supports both:
Advance bookings are recommended for larger projects and recurring deliveries.
Bookings may be made through:
Business Account applications are typically processed once all required documents have been submitted and verified.
Your Account Manager will keep you updated throughout the process.
Businesses are required to submit:
Business Account holders enjoy:
Yes.
Depending on your logistics requirements, Shipzy can arrange deliveries nationwide through our logistics network.
Shipzy operates throughout Metro Manila and nearby provinces.
Coverate includes:
Additional areas may be serviced upon request.
Our services are available for:
Shipzy offers:
Block 1 Lot 48, Le Milia Subdivision
Barangay 1, Biga 1
Silang, Cavite